Unified Remote Support Solutions

Bomgar enables you to formulate a strategy for the use of remote control across your organization by unifying remote support. Support organisations worldwide have streamlined support and eliminated overlapping maintenance by replacing a patchwork of multiple tools with one solution.

Would you like to take advantage of your existing infrastructure, use one remote support solution in multiple areas, and lower your support costs without compromising security? Then Bomgar has the solution you need.

Security
Bomgar makes remote support secure, integrated and manageable. It integrates with identity management, gives managers complete visibility into support activity, includes powerful tools for technicians and automates redundant tasks.

Multi-Platform
You support more than just Windows, but most remote control tools do not. Bomgar gives you remote access to all the platforms you support, inside or outside the network. And it works on both attended and unattended computers and servers.

Web-Enabled
With Bomgar, you can eliminate phone support and drive all requests through the web. Create queues to route requests, offer chat support from your website before remote control or deploy custom portals for each group or product supported.

Multi-Use
Multiple groups across your organisation can use Bomgar. Achieve better utilisation, improve productivity and enable collaboration without skyrocketing costs. Your service desk, IT team, customer support and vendors can all use Bomgar.